Payment Policy
At Vallora, we strive to ensure a safe, secure, and completely transparent checkout process for all our customers. Please read our payment terms below to understand how your transactions are handled.
1. Accepted Payment Methods
To guarantee a secure checkout experience, our store exclusively accepts payments through Paypal.
- When you are ready to complete your purchase, you will be redirected to the secure PayPal platform.
- You can complete your transaction using your PayPal account balance or an associated credit/debit card processed securely via PayPal.
2. Currency
- All prices listed on our website are in US Dollars ($).
- All final transactions and deductions at checkout will be processed in US Dollars ($).
3. Billing and Hidden Fees
We believe in 100% transparency. The total price you see at the final checkout page is the exact amount you will pay.
- Shipping Cost: We provide Free Shipping on all orders, so no additional shipping costs will be added to your payment at checkout.
- Restocking Fees: In the event of a return, we charge a $0 Restocking Fee.
- There are no hidden charges, surprise taxes, or extra handling fees applied after you place your order.
4. Payment Security
Your security is our top priority. We do not process or store your payment details directly on our servers. All sensitive financial data is handled strictly and securely by PayPal's encrypted payment gateway.
5. Order Confirmation
Once your payment is successfully processed through PayPal, you will immediately receive an order confirmation email at the address you provided during checkout.
6. Contact for Payment Issues
If you experience any errors during checkout or have questions regarding a charge, please reach out to our support team immediately. We aim to reply to all support queries within 24 Hours.
- Store Name: Vallora
- Physical Address: 1450 S Vandeventer Ave, St. Louis, MO 63110, United States
- Phone Number: +1 (314) 669-1663
- Support Email: support@vallora.shop
- Customer Support Hours: Monday to Friday: 10:00 AM – 5:00 PM (EST)
- Response Time: Our customer support team responds within 24 business hours on working days.
- Contact Form: Click Here