Frequently Asked Questions (FAQ’s)

What kind of products do you sell?

At Vallora, we offer Home & Garden products, specifically Generators, Lawn Mowers, Sheds, and Trailers. We proudly operate as an Own Brand.

How long will my order take to arrive?

We know you are excited to get your new items! Here is a breakdown of our delivery timeline:

  • Order Cut-off time: 5:00 PM (EST)
  • Processing time: 1 to 2 business days
  • Shipping time: 3 to 5 business days
  • Total estimated delivery: 4 to 7 business days

Do I have to pay for shipping?

Good news! We provide Free Shipping on all orders. We currently ship to the United States.

Which carrier services do you use and do you provide tracking?

We use DHL and FedEx for our deliveries. Yes, we provide a tracking number for all orders.

Where is Vallora located?

Vallora is located at 1450 S Vandeventer Ave, St. Louis, MO 63110, United States.

What is your return policy?

We aim to keep our process simple. We accept returns for both defective and non-defective products. You have a 30 Days return window to request a return. Please note that the return shipping cost is the customer’s responsibility. We charge a $0 Restocking Fee.